Privacy Policy

1. Scope

This policy applies to personal data processed through screenshotcenter.com, app.screenshotcenter.com, our API endpoints, customer support channels, and integrations. It does not apply to third-party sites or services that we do not control.

2. Data We Collect

We may collect the following categories of data:

• • Account data: name, email address, organization, authentication provider details.
• • Billing data: plan details, invoices, payment status, and billing metadata.
• • API and usage data: request parameters, feature flags, response metadata, timestamps, and error logs.
• • Output artifacts: screenshots, thumbnails, HTML, PDF, video outputs, and associated metadata.
• • Integration data: storage/workflow app configuration and delivery metadata.
• • Device and telemetry data: IP address, user agent, approximate geolocation, and security logs.
• • Support data: communications, tickets, and troubleshooting attachments.

3. Sources of Data

• • Directly from you when you register, configure integrations, or contact support.
• • Automatically from your use of the Services and API.
• • From identity and payment providers you choose to connect.
• • From your configured third-party integrations and webhook endpoints.

4. How We Use Data

• • Provide, maintain, and improve the Services.
• • Authenticate users and secure accounts.
• • Process screenshot jobs and deliver output artifacts.
• • Operate billing, subscriptions, and fraud prevention.
• • Monitor reliability, performance, and abuse.
• • Provide customer support and incident response.
• • Communicate product updates, legal notices, and service messages.
• • Meet legal, accounting, and regulatory obligations.

5. Legal Bases (Where Applicable)

Where required by law, we process personal data based on one or more of: contract performance, legitimate interests, legal obligations, and consent (where requested).

6. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, security, preferences, analytics, and product performance. You can control cookies through browser settings, though disabling certain cookies may affect functionality.

7. Data Sharing and Disclosure

We may share data with:

• • Service providers for infrastructure, storage, authentication, billing, and support.
• • Third-party integrations you enable and direct us to use.
• • Professional advisors and auditors under confidentiality obligations.
• • Law enforcement or regulators when legally required.
• • Counterparties in a merger, acquisition, or asset transfer (with safeguards).

We do not sell personal data for monetary consideration.

8. International Data Transfers

Your data may be processed in countries other than your own. When required, we use appropriate transfer safeguards and contractual protections.

9. Data Retention

We retain personal data for as long as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category, account plan, feature configuration, and legal requirements.

10. Security

We implement administrative, technical, and organizational safeguards designed to protect personal data. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection, and withdrawal of consent. You may also have the right to appeal decisions related to your requests.

12. U.S. State Privacy Notices

Residents of certain U.S. states may have additional privacy rights, including rights to know, delete, correct, and opt out of specific data processing. We honor applicable requests consistent with local law.

13. Children's Privacy

The Services are not directed to children under 13 (or higher age as required locally), and we do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version on this page and update the effective date. Material changes may also be communicated through the dashboard or by email.

15. Contact

For privacy questions or requests, contact: [email protected]